Navigating the ICWA Catastrophic Injury Support Scheme with Supports in Sync
Navigating the ICWA Catastrophic Injury Support Scheme with Supports in Sync
Life can alter in an instant. A car accident can leave someone facing incredible challenges. That’s why the Insurance Commission of WA (ICWA) introduced the Catastrophic Injuries Support Scheme (CIS) on July 1, 2016—to ensure that anyone who experiences a life-altering injury in a car accident gets the care, support, and services they need, no matter who was at fault.
How CIS Helps You
No-Fault Support – Whether the accident was your fault or not, you’re still eligible for care and assistance.
Lifelong Care – If you qualify, you’ll receive ongoing treatment and support for as long as you need it.
Who’s Eligible? – Anyone who has suffered a catastrophic injury in a vehicle accident on or after July 1, 2016.
What Support Can You Receive?
The CIS program covers essential services to help you focus on healing and living your best life, including:
- Medical care (including medications)
- Dental treatment
- Rehabilitation and therapy
- Ambulance services
- Respite care (so families and carers get a break, too)
- Attendant care services
- Help around the home (cleaning, cooking, etc.)
- Aids and equipment (wheelchairs, communication devices, etc.)
- Prosthetics
- Education and job training
- Home and vehicle modifications to make life easier
What Is a Catastrophic Injury?
A catastrophic injury is one that significantly changes a person’s life and may lead to long-term disability. Some examples include:
- Spinal cord injuries
- Traumatic brain injuries
- Severe burns
- Amputations
- Multiple fractures
- Skull or spinal fractures
- Permanent blindness
This scheme was started so that those who have had the trauma of a vehicle accident and are never left without the care they need.
How Supports in Sync Can Help
At Supports in Sync, we know that adjusting to life after a serious injury is overwhelming—for you and your loved ones.
As a registered NDIS provider, we have experience working with people with disabilities and understand the importance of compassionate, person-centered support. We’re now also registered under the Motor Vehicle (Catastrophic Injuries) Act 2016, which means we can provide in-home support services designed to your needs.
Our Support Services
Personal Care & Daily Living – We help with things like personal care (showering, grooming and dressing) meal preparation, and household tasks, making daily life a little easier while giving families and carers some time for themselves.
Community Access & Social Participation – We help you stay connected with your community whether that’s attending appointments, joining social groups, exploring hobbies, or just getting outside to feel the sun and the breeze on your face.
At Supports in Sync, we think you deserve the best care, respect, and support—and we’re here to provide you with just that.
Our support staff follows strict quality and safety standards, so you can trust that you’re in good hands. We take the time to listen to your needs, match you with the right support staff, and create a plan that works just for you—so your care feels seamless, comforting, and supportive. If hiccups happen along the way, we are committed to making sure that the issues are fixed and in a timely manner.
Eligibility guidelines
To access support through the ICWA Catastrophic Injury Support Scheme, an individual must:
- Have been injured in a motor vehicle accident in Western Australia on or after July 1, 2016.
- Have sustained a catastrophic injury as defined under the scheme.
- Not be covered by existing motor vehicle insurance compensation.
- ICWA conducts eligibility assessments, ensuring that those who qualify receive the necessary care and Support in Sync
How does Supports in Sync become your preferred provider?
Following these simple steps, you are one step closer to getting the support you require:
Confirm Eligibility – Contact ICWA to determine whether you qualify for the Catastrophic Injury Support Scheme.
Referral & Approval – Once eligibility is confirmed, ICWA assesses your support needs and approves the required services.
Choose SUPPORTS IN SYNC as Your Provider – As a registered provider, SUPPORTS IN SYNC will work with you to develop a personalised support plan.
Start Receiving Support – Our team ensures that your plan is implemented and providing you with high-quality care.
Follow up – We are committed to ensuring our supports and staff are working well with you and your family. With regular check ins and reviews of your support plans when things change.
